Pragati Resorts recognizes that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by Pragati Resorts and explains in simple terms:

a) The information collected by Pragati Resorts

b) How Pragati Resorts uses this information

c) The choices we offer our customers for using and changing this information

d) Who do we share this information with?

What Information does Pragati Resorts collect?

We offer a number of services that do not require you to register or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:

1) Information you provide: When you make a reservation at Pragati Resorts  or avail of any service or promotion that requires registration, we ask you for personal information (such as your name, email address and telephone etc.). For certain services, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Pragati Resorts services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

2) Log information: When you access Pragati Resorts website, our servers automatically record information that your browser sends us. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser and which pages you viewed.

3) User communications: When you send email or other communications to Pragati Resorts, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

4) Links: Pragati Resorts may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

5) Disclaimer: I authorize Pragati Green Meadows and Resort Ltd and its representatives to Call, SMS, Email or WhatsApp me about its updates and notifications. This consent overrides any registration for DND / NDNC.

When you visit our website or voluntarily send e-mails to us, you are communicating with us electronically. We will keep a record of this information so that we can respond to you periodically. We only collect information from you when you register on our website or fill out a form. Also, when filling out a form on our website, you may be asked to enter your: Name, E-mail address, or Phone / Mobile Number. You may, however, visit our website anonymously. By communicating with us and submitting your personal information and contact details, you consent to receive communication from us through Email, SMS, Call, WhatsApp or any other communication medium, even if your number has DND activated on it. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

How does Pragati Resorts uses this information?

Pragati Resorts processes personal information on our servers in the India and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Your information will be used to provide you with better services at Pragati Resort and to help improve and develop new services and promotions at the resort.

What are the customer choices for personal information?

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Pragati Resorts Holistic Destination features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case Pragati Resorts Holistic Destination may not be able to provide those services to you.

Who do we share this information with?

Pragati Resorts Holistic Destination only shares personal information with other companies or individuals outside of Pragati Resorts in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Pragati Resorts’s, its users or the public as required or permitted by law.

If Pragati Resorts becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually. Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to Pragati Resorts Holistic Destination’ employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

For queries regarding Pragati Resort’s Privacy Policy please mail hr@pragatiresorts.com